APPEALS PROCEDURES

If a student would like to appeal a decision made on the grading of coursework or an exam, he/she should put their appeal in writing and submit it in email to the Director. The Director will produce a response, in writing, to the student which will be sent to the student within one week of when the original appeal was submitted.

 

The response will contain a description of the student’s appeal, and either 1) the steps that St. James Research Centre will take in response to the appeal, or 2) if St. James Research Centre will take no action, a description of why. 

 

If this appeal is insufficient, or if the student has remaining complaints or appeals after the first response is received, the student may re-submit the original appeal along with a written description of why the first appeal was insufficient to them, to the Director. The Director will take this second appeal to the senior management team, who will provide a response to the student within one week. This second response will be final.